COMPANY DETAILS

Positronics Seed SL is a company dedicated to the sale of cannabis seeds for collection, study and self-cultivation in those countries where the latter is permitted.

– VAT Number: B71002976
– Fiscal address: C/ Estébanez Calderón Nº 9, 29007 Málaga
– Email addressinfo@positronics.eu
– Contact telephone: (+34) 951 28 73 79

These terms and conditions govern and apply to all sales made from www.positronics.eu. The placing of any order implies that you have read and accepted these conditions of sale.

CUSTOMERS

The Positronics products in our Positronics catalogue and the commercial services provided are available exclusively to end users, defined by law as "Consumers".

For all purposes the user of this website:

You declare that you are of legal age and have sufficient legal capacity to be bound by the general conditions established on this website, as well as to use the services and purchase products on this website. This website offers content intended exclusively for adults.

You acknowledge and accept, expressly and without exception, that access to this website and the use of its services and contents are made freely and consciously, under your sole responsibility.

You undertake to make appropriate use of the services and contents of this website in accordance with the law, morality, public order and these general terms and conditions.

Likewise, the user undertakes not to use these services and contents to carry out activities that are illicit or constitute a crime and/or infringe intellectual and industrial property regulations, or any other applicable legal regulation.

Undertakes to provide true, accurate and complete data in the forms that are required of them.

The registered user must endeavour to keep his/her account information up to date. This website reserves the right to cancel accounts with false, inaccurate or non-operational data.

The registered user is solely responsible for maintaining the secrecy of his password. You are also responsible for the activities carried out under your account. It is your responsibility to log off when you leave this website. You must immediately report any unauthorised use of your password or account.

Any reproduction, distribution or transformation of the content of this website or any of its elements, directly or indirectly via telematic networks or similar media, for commercial purposes aimed at the public, is prohibited without the express written authorisation of Positronics Seeds.

Downloading material from this website for personal use is only permitted if copyright, trademark and other proprietary rights are respected.

In case of conflict resolution, Spanish law shall apply. The Spanish courts are also declared to be competent for the resolution of possible conflicts that may arise.

WEBSITE

The offers of the products, as well as the prices of the products, are valid as long as they can be seen on the website.

The main characteristics of the products are shown on each product page on the Positronics website. The image and colours of the products offered for sale on Positronics may not correspond exactly to the real ones due to the Internet browser or the type of monitor used.

PASSWORDS

Positronics Seed SL. will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the website. The user must maintain the passwords under his/her exclusive responsibility in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The User undertakes to notify Positronics Seed SL. immediately of any unauthorised use of his or her password, as well as access to it by unauthorised third parties.

COOKIES

Positronics uses cookies in order to improve its services, facilitate navigation, maintain security, verify the User's identity, facilitate access to personal preferences and track the User's use of the Store. Cookies are files installed on the hard disk of the computer or in the memory of the browser in the folder preconfigured by the operating system of the User's computer to identify the User.

If the User does not want a cookie to be installed on his or her hard drive, he or she should configure his or her Internet browser not to receive them. Likewise, the User may freely destroy cookies. If the User decides to deactivate cookies, the quality and speed of the service may be reduced and the User may even lose access to some of the services offered in the Store.

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PRODUCTS AND PRICES

Positronics Seed SL. reserves the right to decide, at any time, the Products offered to Users through the Store. In particular, Positronics Seed SL. may at any time add new Products to those offered or included in the Store, it being understood that unless otherwise provided, such new products shall be governed by the provisions of these General Conditions. Likewise, Positronics Seed SL. reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of Products offered in the Store.

Positronics only sells cannabis seeds for collection, study and self-cultivation in countries where self-cultivation is permitted. Misuse of these seeds may result in conflict with the laws of certain countries. www.positronics.eu accepts no liability for misuse of the collection seeds it sells. We encourage users of this website to act responsibly.

The Products included in the Shop shall correspond as closely as possible to the Products actually offered, as far as the web display technology allows. The images may not correspond exactly to the selected product. The characteristics of the Products and their prices are shown in the Shop. The prices indicated in the Shop are in Euros and include VAT, unless otherwise indicated.

PROMOTIONS

- The duration of the promotions will be the time that elapses while the promotion can be viewed.

- The return conditions will be carried out in accordance with the conditions established for the rest of the products. See returns section. And in the economic conditions in which the product was purchased.

PURCHASING PROCESS

The procedure for making a purchase in our online shop consists of the following phases:

1.Choose the desired products, they will be automatically added to the shopping cart. The prices shown include taxes (V.A.T.).

Unless specifically stated otherwise, it will be considered necessary to complete all the data required in the forms and coupons that you will find on this website. If you do not provide all the data deemed necessary, Positronics Seed SL. may, depending on the case, not process your order.

3.Shipping costs:

Positronics works with the main courier companies for the peninsula looking for fast, reliable and economical delivery.

4.In the Final Price section, add your details and delivery address (applying Organic Law 15/1999 on Data Protection). See Annex.

5.Choose your preferred payment method from the following options (Bank Transfer, Credit Card or Cash on Delivery). See data protection.

6.Once the purchase process has been completed, your items will be delivered to the address provided within 2 to 4 working days.

The procedures for purchasing goods and obtaining the services offered are those described here as general terms and conditions, as well as any other specific ones that may be indicated during the purchase process. The user declares that he/she is aware of and accepts these procedures as necessary to access the products and services offered in the shop. The information provided during the purchase process will be stored by Positronics in such a way that the registered user may, upon request made in writing or by e-mail at info@positronics.eu request information regarding the operations carried out by him/her within the previous 6 months.

WITHDRAWAL

The right of withdrawal shall be in accordance with the provisions of current Spanish legislation.

- The deadline for exercising this right is 14 calendar days from receipt of the product or from the conclusion of the contract in the case of the provision of services, with no penalties for exercising this right.

- The consumer shall be reimbursed the full amount of the purchase, i.e. the price of the product(s) purchased.

- The exercise of this right may not be subject to any formality, and the consumer may be required to return the product in perfect condition without limiting the use of the product (provided that it does not go beyond the mere verification of the good condition and functioning of the product). On the other hand, the consumer will have to pay the shipping costs for the return of the goods when he has been previously informed of this.

SHIPPING

Shipping costs include handling and packaging costs as well as postal charges. Handling charges have a fixed price, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipping, but we do our best to protect all fragile items.

DELIVERY SERVICE

The shipping cost will be detailed in the purchase process, being the same amount for the national territory (with the exception of the Islands, Ceuta and Melilla, whose amounts will be specified separately from the rest).

Likewise, the shipping cost for the National territory will be detailed. Products purchased through the Store will be sent to the delivery address indicated by the User once payment has been verified, with a maximum delivery time of 30 days established by default in the Law.

Shipment to European countries: England, Italy and Holland, will be established

The delivery service of Positronics Seed SL. is carried out in collaboration with different logistic operators of recognised prestige (you can see in the purchase section or shipping policy). Orders will not be delivered to PO Boxes, hotels or other non-permanent addresses.

Orders received and paid from Monday to Thursday until 14:00 hours. Orders received and paid from Thursday afternoon to Sunday will be delivered Monday or Tuesday.

CUSTOMER SERVICE

If you have any questions during the purchase process, please contact us:

Through our email info@positronics.eu

En nuestro departamento de Atención al Cliente estaremos encantados de atenderte para informarte y solucionar cualquier duda sobre nuestros artículos o envíos, de forma rápida y eficaz a través del email info@positronics.eu o en el teléfono 951 28 73 79 en horario comercial.

LEGAL GUARANTEES

- In the event of a defective product, the seller shall proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, which shall be free of charge for the consumer and user.

- The seller is liable for any lack of conformity that becomes apparent within two years of delivery for products in new condition and one year for products in used condition.

- The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

RETURNS

Special conditions of sale the following aspects:

1. In the cases of return where the incident does not come from the company, the return would be subject to be admitted as long as the product is packed, with the label and in perfect condition to be reshipped.

2. The right of return shall not be permitted in the following cases:

a) Products which are not entirely intact or which show damage, deformation, deterioration and/or deterioration of any kind.
b) Washed or damaged products;
c) Articles which, by their nature, cannot be returned or are likely to deteriorate rapidly.
d) Artículos hechos a medida o personalizados.

3- Procedure to be followed for product returns and complaints:

- The company will contact the customer within a maximum of 7 working days to inform them of the action taken to return the product, provided that the product has not been tampered with and is kept in its original packaging.
- The company will only bear the cost of the return if the product does NOT correspond to the one sent or if it is DEFECTIVE due to the transport of the product.
- The purchaser shall bear the cost of returning the goods and shall bear the cost of transport for all other reasons.

4- Products purchased using Promotional Codes will be returned under the same economic conditions.

5- Subject to Exceptions, at the decision of Positronics Seed SL

Send us an email to info@positronics.eu and we will inform you of the steps to follow. Please remember to add in your email the order number of your purchase and the details you gave us for the shipment.

INTELLECTUAL PROPERTY

The User acknowledges that all the elements of the Store and of each of the Products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of its contents, and the computer programs used in relation to them, are protected by the intellectual and industrial property rights of Positronics Seed SL. or of third parties, and that the General Conditions do not grant the User any rights other than those specifically contemplated therein with respect to said industrial and intellectual property rights.

Unless authorised by Positronics Seed SL. or, where applicable, by the third party holders of the corresponding rights, or unless legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph.

The User shall use the materials, elements and information accessed through the use of the Shop solely for his or her own needs, and undertakes not to make any direct or indirect commercial use of the materials, elements and information obtained through the same.

The User shall refrain from circumventing or manipulating any technical devices established by Positronics Seed SL. or third parties in the Store.

JURISDICTION OR ARBITRATION

The online shop is subject to the Consumer Arbitration System or, failing that, to the Courts and Tribunals to which possible disputes or conflicts between the parties will be submitted. In this regard, it should be noted that when dealing with end consumers, the applicable regulations establish that the Courts and Tribunals that will have jurisdiction in the case of conflicts or disputes between the parties will be those of the consumer's domicile. For this reason, it is more advisable to use Consumer Arbitration Systems to resolve disputes with end consumers.

DATA PROTECTION

The buyer/participant knows and consents that his/her personal data will be included in a file owned by Positronics Seed SL, with registered office at C/ Maestro Pablo Luna Nº 6 Bajo 29010 Málaga, who will use and process the same without generating any type of remuneration, in accordance with current legislation on the protection of personal data, in order to carry out On-Line sales or to send information by any means (including email and SMS) about this or subsequent promotional activities and any of the products and brands distributed by Positronics Seed SL.

The information related to the customer will be sent through our carriers MRW and Correos, who will have this information in order to be able to make the corresponding delivery.

User data will remain stored in our database, invoices and delivery notes will remain with us for a minimum of 5 years and/or until the customer requests their cancellation.

In the event that the PROMOTION(S) takes place by means of or through the COMPANY's web pages and/or social networks, the data entered and identified in the corresponding Permission Request enabled on the site will allow the COMPANY access to and use of said information, under the terms and conditions that will be indicated on the site itself, and upon acceptance by the participant.

Participants may also request further information about Positronics Seed SL's Privacy Policy by contacting info@positronics.eu

At any time, participants may exercise their rights of access, opposition, rectification or cancellation, by writing to the aforementioned address, with the indication "Data Protection", stating their name and surname together with a signed copy of the national document that identifies them at the following address info@positronics.eu

In the event that the database is created, Positronics Seed SL. may entrust a third party with the processing of the file that is created with the data of the participants in the PROMOTION(S).

We have three main types of forms available in our shop: Contact usUser registration, and Shopping cart address these require the acceptance of the privacy policy in order to continue, in which the user has to activate the corresponding box to give his/her consent.

In the following forms we ask for the data required to make a request:

- Contact form: name and email.

- Registration form: name, surname, password and email.

- Cart address form: name, surname, address, postal code, city, country, province, landline or mobile phone and tax identification number.

Any false communication of personal data will entitle the organisers to removal from the Future Promotions Database.

ANNEX:

Security Measures

Your data will be protected on our website through an ssl security certification, we guarantee the security with the appropriate measures but nevertheless we cannot offer you absolute security of information sent from our website.

For us, it is essential to comply with the provisions of Organic Law 15/1999 on Data Protection, mainly in relation to Privacy Notices or Clauses, Security Measures, etc. From 25 May 2018, the principles and obligations set out in the European Data Protection Regulation will be applicable.

The COMPANY has implemented the necessary technical and organisational security measures to guarantee the security of personal data, and shall at no time be held responsible for any alteration of the same.

SSL CERTIFICATE

Positronics guarantees the security of transactions and payments with our customers and we work with the most secure payment methods (Redsys Virtual POS, UIPay, Bank Transfer). Our website uses a secure data encryption system through a SSL security certificate, which is activated throughout the website, all communications with sensitive data are protected and secured. You can see in your browser, in the address bar, how the protocol "http" changes to "https" and a padlock appears on the left indicating the certifying company "Let's Encrypt" of our SSL certificate.

You can find more information in our Payment Conditions section.